Where The Music's At
Pick Your Parking
Choose between Preferred Parking & Premier Parking. All our parking is first come-first, first-serve.
- Lot A: 1000 Amphitheater Road- is a paved parking lot on the west side of the venue, we offer the closest parking are Premier Parking for a fee of $50 or $30.
- Lot B: is a grass and gravel lot on Route 119/Cahaba Valley Road between the Holiday Inn and the RaceWay. Parking for Lot B is $10.
- VIP Lot: 1000 Amphitheater Road- parking is by permit only.
Music To Your Taste Buds
Accessibility
Whatever your needs, let us know how we can help. Whether that's with your arrival, exploring the venue, the show itself - or all of the above.
The Need-To-Know Before You Go
From bag policy to parking, get to grips with everything you need to know for your show.
Venue Map
Get lost in the music. Not the venue. So, here’s a map to help you get around!
FAQ
From Birmingham: Take I-65 South toward Montgomery and exit at Cahaba Valley Road (Hwy 119) exit 246. Turn right on Cahaba Valley Road (Hwy 119). Left on Oak Mountain State Park Road. Right on Amphitheater Road. The first Right is for VIP Club Members only. The next right (by our large sign) is the main parking lot.
There are a total of three entrance gates to the facility. Gates Upper West, Lower East are available for use regardless of the ticket type. There is one Fast Lane located at both Upper West (Main Gate) and Lower East. You must have your Fast Lane pass to utilize this gate. The VIP Club has a separate entry gate located in the VIP Parking Lot. All guests using this gate must be VIP clients and have the appropriate tickets.
Parking lots will generally open 4 hours prior to our scheduled gate time. Gate times vary, but are usually one hour prior to show time. Please check the specific event page as these dates are subject to change. Please do not attempt to enter the venue any earlier than the designated times as you will be turned around and told to return when the parking lots open.
All shows will go on rain or shine. However, in the event of severe weather we will keep our fans notified via our social media pages.
Facebook https://www.facebook.com/omaconcerts/
Twitter: https://twitter.com/oakmtnamp
Instagram: https://www.instagram.com/oakmountainamphitheatre/
All bags are searched upon entry. Guest have the right to refuse a bag search and the venue has the right to refuse entry. If you have any items that are not allowed into the venue please return them to your vehicle. To reduce staff contact with guest belongings, we have implemented the following bag policy: we will allow clear plastic, vinyl or PVC tote bags no larger than 12” x 6” x 12” and/or small clutch bags (6”x 9”)
We will allow:
- Clear plastic, vinyl or PVC tote bags no larger than 12” x 6” x 12” and/or small clutch bags (4.5”x 6.5”)
- Cameras – nonprofessional only, no detachable lenses
- Water – up to 20oz in a factory sealed or empty bottle
We do NOT allow:
- Weapons of any kind
- Alcohol
- Umbrellas
- Illegal drugs/substances
- Glass containers
- Cans
- Hard sided/large coolers
- Large or oversized bags/back packs, such as luggage, duffel bags, or industrial/camping-sized back packs
- Laser pointers
- Animals (except service animals)
- Fireworks
Will call tickets are available for pickup at the box office located in our main parking lots Box Office. Please make sure that you have a photo ID matching the purchasers name to pick up tickets. Any name changes need to go through Ticketmaster Customer Service- 800-653-8000.
Guests are not permitted to put tickets in will call for other guests to pick up. You will need to arrange to meet your party at the facility to deliver tickets.
If tickets or passes are being left for you- they will only be left at the box office. This includes meet and greet passes, backstage passes, press passes, and tickets from the tour or other promotional company. We do not get these tickets until the day of the event close to the gates opening so please do not try to pick them up earlier. If your tickets/passes are not in will call you will need to contact the person that left them for you to determine where they are. The box office cannot contact any member of the tour for you.
If you need assistance while at an event please look for any of our Ushers in Red shirts, or Security in White shirts, or Supervisors in Black Shirts. We are here help to make your experience amazing.
Oak Mountain Amphitheatre has trained paramedics to assist with any medical issues. Medics are staged in both lower plazas, but any staff member with a radio can dispatch First Aid to the location needed. Local law enforcement officers are also on site for every event and can assist if needed or requested. Venue management works closely with all appropriate emergency agencies and services to ensure that we are up to date on any dangerous weather or potential crowd related issues. In the event of a weather emergency- we will communicate with guests that are inside of the facility as well as guests on their way to the venue. Please follow our Facebook page for the latest developments on event days.
First Aid is available via City of Pelham Medics. They are able to assist with any issue you encounter. If you have medication that you need stored in a refrigerator please go to the main Box Office in the Upper West Plaza. If you have a condition that requires you to use a needle for medication while you are here- please do so in our medical office so the syringe can be properly disposd.
Drop off areas are located at the main gate and for Live Nation VIP Club Members only outside the VIP Club in the VIP parking lot. Please let the parking staff know that you are dropping someone off and they will direct you. Guests cannot remain in their vehicles during the event- they must drop off and return 45 minutes prior to the end of the show. If you are not back within 45 minutes of the end of the event you will not be allowed to enter until the majority of cars have exited the parking lot. Local law enforcement will shut down all incoming traffic and only allow traffic out of the venue.
Smoking is only permitted in the plazas. There is no smoking in the seating areas or aisle adjacent to the seating areas. We appreciate your cooperation.
Oak Mountain Amphitheatre offers a wide variety of concession options through the venue. This includes cheeseburgers, hot dogs, nachos, pretzels, candy, popcorn, fountain soda (Pepsi Products), water, and Red Bull.
Concessions are located throughout the venue the Upper West Concessions stand and the Lower East Concessions stand have our full menus.
Our concessionaire offers free fountain/sodas to guests that commit to be the designated driver for their party. Please visit any concessions stand to commit.
Like many venues and other large places of assembly, the Oak Mountain Amphitheatre has a “no pets” policy. However, Live Nation’s policy explicitly permits guests with disabilities who use dogs as service animals. Oak Mountain Amphitheatre policy, consistent with ADA’s revised guidelines, defines “service animal” as limited to a dog that is individually trained to do work or perform tasks for an individual with a disability. The task(s) performed by the dog must be directly related to the individual’s disability. Oak Mountain Amphitheatre requires, consistent with the ADA, that service animals must be harnessed, leashed, or tethered, unless these devices interfere with the service animal’s work or the individual’s disability prevents him or her from using these devices. Individuals who cannot use such devices must maintain control of the animal through voice, signal, or other effective methods.
Guests that require assisted listening devices can contact our venue office prior to the event to arrange for a device. Please give us at least 2 days notice. Guests that require interpreter service can call the venue and arrange this for any event. We need at least 2 weeks notice to secure an interpreter. We can be reached at 205-578-3988.